{"id":4068,"date":"2024-02-19T11:24:03","date_gmt":"2024-02-19T10:24:03","guid":{"rendered":"https:\/\/aeronautica.be\/?post_type=job_listing&p=4068"},"modified":"2024-02-19T11:24:03","modified_gmt":"2024-02-19T10:24:03","slug":"support-clients-secteur-machines-industrielles","status":"publish","type":"job_listing","link":"https:\/\/aeronautica.be\/nl\/vacature\/support-clients-secteur-machines-industrielles\/","title":{"rendered":"Support Clients – Secteur Machines Industrielles"},"content":{"rendered":"

Notre client, est une soci\u00e9t\u00e9 sp\u00e9cialis\u00e9e dans la conception et fabrication de grandes machines industrielles
\npour des clients \u00e0 l\u2019international. Il recherche un\/une Support Client pour g\u00e9rer le portefeuille allemand afin d’optimiser l’exp\u00e9rience client, r\u00e9pondre aux questions et apporter un support de niveau 2 et 3.<\/p>\n

Vos missions seront de :<\/p>\n

\n\u25aa G\u00e9rer les relations clients
\n\u25aa Encadrer les techniciens d\u2019installation et de maintenance
\n\u25aa Diagnostiquer et r\u00e9parer les pannes \u00e0 distance ou sur site client
\n\u25aa R\u00e9diger les devis et les commandes pour les pi\u00e8ces de rechanges
\n\u25aa Faire les rapports d’intervention
\n\u25aa Documenter les pannes et les solutions dans l’ERP
\n\u25aa R\u00e9aliser les d\u00e9placements pour l\u2019inspection et la mise en service
\n\u25aa Coordonner les expertises pour les retours et pannes critiques
\n\u25aa Cr\u00e9er les non-conformit\u00e9s et demandes d’am\u00e9lioration
\n\u25aa Pr\u00e9venir les r\u00e9currences et informer les clients<\/p>\n

\nPROFIL RECHERCH\u00c9 :<\/strong><\/p>\n

\n\u25aa Dipl\u00f4me sup\u00e9rieur technique ou exp\u00e9rience \u00e9quivalente
\n\u25aa Connaissance de base en m\u00e9canique, hydraulique et\/ou \u00e9lectricit\u00e9
\n\u25aa Exp\u00e9rience en gestion de projets
\n\u25aa Formation de 6 mois dans la soci\u00e9t\u00e9, puis autonome en Allemagne en bin\u00f4me avec le commercial
\n\u25aa Rigueur et m\u00e9thodique
\n\u25aa Excellente gestion de l’organisation, des priorit\u00e9s et du stress<\/p>\n

\nINFORMATIONS PRATIQUES :<\/strong><\/p>\n

\n\u25aa Langues : fran\u00e7ais, allemand, anglais
\n\u25aa Lieu : Allemagne
\n\u25aa Contrat propose\u0301 : CDI
\n\u25aa Pack salarial : Salaire en fonction de l\u2019expe\u0301rience, assurances, Voiture avec carte essence, etc.<\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"Charleroi","_application":"recrutement@aeronautica.be","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[9],"job-types":[],"class_list":["post-4068","job_listing","type-job_listing","status-publish","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"nl","enabled_languages":["fr","en","nl"],"languages":{"fr":{"title":true,"content":true,"excerpt":false},"en":{"title":false,"content":false,"excerpt":false},"nl":{"title":false,"content":false,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/job-listings\/4068","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/users\/3"}],"wp:attachment":[{"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/media?parent=4068"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/job-categories?post=4068"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/job-types?post=4068"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}