{"id":1985,"date":"2023-03-30T09:41:43","date_gmt":"2023-03-30T07:41:43","guid":{"rendered":"https:\/\/aeronautica.be\/?post_type=job_listing&#038;p=1985"},"modified":"2023-03-30T09:42:10","modified_gmt":"2023-03-30T07:42:10","slug":"specialiste-service-clientele-h-f-x-secteur-industrie-lourde","status":"publish","type":"job_listing","link":"https:\/\/aeronautica.be\/nl\/vacature\/specialiste-service-clientele-h-f-x-secteur-industrie-lourde\/","title":{"rendered":"Sp\u00e9cialiste Service Client\u00e8le (H\/F\/X) &#8211; Secteur Industrie Lourde"},"content":{"rendered":"<p><strong>DESCRIPTION DE LA MISSION<\/strong><\/p>\n<p>Notre client, localis\u00e9 proche de <strong>La Louvi\u00e8re<\/strong>, est une soci\u00e9t\u00e9 sp\u00e9cialis\u00e9e dans l\u2019industrie lourde. Il recherche <strong>un\/une sp\u00e9cialiste du service client\u00e8le<\/strong> afin de coordonner enti\u00e8rement son portefeuille clients.<\/p>\n<p><strong>Vos missions seront de :<\/strong><\/p>\n<ul>\n<li>Suivre les factures, les exp\u00e9ditions et les paiements clients<\/li>\n<li>G\u00e9rer les r\u00e9clamations et les nouveaux encodages, ainsi que r\u00e9soudre les plaintes<\/li>\n<li>Garantir la gestion des projets dans les d\u00e9lais impartis<\/li>\n<li>Collaborer avec le superviseur pour atteindre les objectifs<\/li>\n<li>Informer sur les changements de planification et proposer des actions correctives<\/li>\n<li>Assurer l\u2019interaction entre les clients et les services internes<\/li>\n<li>\u00catre capable de r\u00e9pondre aux divers interrogations li\u00e9es \u00e0 la vente, \u00e0 la limite de cr\u00e9dit, au respect des d\u00e9lais et aux livraisons<\/li>\n<li>Analyser les causes et g\u00e9rer les priorit\u00e9s<\/li>\n<li>Respecter les normes et les r\u00e9glementation en vigueur<\/li>\n<\/ul>\n<p><strong>PROFIL RECHERCH\u00c9<\/strong><\/p>\n<ul>\n<li>Dipl\u00f4me sup\u00e9rieur technique<\/li>\n<li>Excellente maitrise de SAP<\/li>\n<li>Grande capacit\u00e9 d\u2019\u00e9coute et de dialogue<\/li>\n<li>Capable de g\u00e9rer des projets<\/li>\n<li>Esprit d\u2019analyse et de synth\u00e8se<\/li>\n<\/ul>\n<p><strong>INFORMATIONS PRATIQUES<\/strong><\/p>\n<ul>\n<li>Langues : trilingue fran\u00e7ais, anglais et allemand<\/li>\n<li>Lieu : La Louvi\u00e8re<\/li>\n<li>Contrat propos\u00e9 : CDI<\/li>\n<li>Package salarial attractif et complet<\/li>\n<\/ul>\n","protected":false},"author":3,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"La Louvi\u00e8re","_application":"recrutement@aeronautica.be","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[9],"job-types":[],"class_list":["post-1985","job_listing","type-job_listing","status-publish","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"nl","enabled_languages":["fr","en","nl"],"languages":{"fr":{"title":true,"content":true,"excerpt":false},"en":{"title":false,"content":false,"excerpt":false},"nl":{"title":false,"content":false,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/job-listings\/1985","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/users\/3"}],"wp:attachment":[{"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/media?parent=1985"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/job-categories?post=1985"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/job-types?post=1985"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}