{"id":1696,"date":"2022-07-01T09:54:08","date_gmt":"2022-07-01T07:54:08","guid":{"rendered":"https:\/\/aeronautica.be\/?post_type=job_listing&#038;p=1696"},"modified":"2022-07-01T09:54:08","modified_gmt":"2022-07-01T07:54:08","slug":"support-helpdesk-secteur-industriel","status":"publish","type":"job_listing","link":"https:\/\/aeronautica.be\/nl\/vacature\/support-helpdesk-secteur-industriel\/","title":{"rendered":"Support Helpdesk &#8211; Secteur Industriel"},"content":{"rendered":"<p><strong>DESCRIPTION DE LA MISSION<\/strong><\/p>\n<p>Notre client, localis\u00e9 dans la province de Li\u00e8ge, est un acteur majeur dans l\u2019industrie.<\/p>\n<p>Il recherche un\/une<strong> informaticien(ne) support de 1<sup>er<\/sup> et 2eme niveau<\/strong>.<\/p>\n<p>Vos missions seront de\u00a0:<\/p>\n<ul>\n<li>Garantir un support en r\u00e9pondant aux tickets des utilisateurs<\/li>\n<li>Traiter les demandes au premier appel par t\u00e9l\u00e9phone ou en se d\u00e9pla\u00e7ant chez les utilisateurs<\/li>\n<li>Encoder, suivre et finaliser les tickets<\/li>\n<li>G\u00e9rer le d\u00e9ploiement de PC et les installations Hardware et Software<\/li>\n<li>Soutenir efficacement les mises en place de solutions<\/li>\n<li>Assurer une veille technologique<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>PROFIL RECHERCH\u00c9<\/strong><\/p>\n<ul>\n<li>Bachelier informatique<\/li>\n<li>Avoir au moins 5ans d\u2019exp\u00e9rience dans un poste similaire<\/li>\n<li>Maitrise d\u2019Office 2016, 2019 et 365 ainsi que Windows 10 et 11<\/li>\n<li>Ma\u00eetrise de Teams, Shrepointrouters, ITIL<\/li>\n<li>Bonne connaissance du Hardware PC et des p\u00e9riph\u00e9ries<\/li>\n<li>Motiv\u00e9, orient\u00e9 r\u00e9sultats<\/li>\n<li>A l\u2019aise en r\u00e9daction et en communication<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>INFORMATIONS PRATIQUES<\/strong><\/p>\n<ul>\n<li>Langues : fran\u00e7ais, anglais<\/li>\n<li>Lieu : Li\u00e8ge<\/li>\n<li>Contrat propose\u0301 : CDI<\/li>\n<\/ul>\n","protected":false},"author":3,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"Li\u00e8ge","_application":"recrutement@aeronautica.be","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[13],"job-types":[],"class_list":["post-1696","job_listing","type-job_listing","status-publish","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"nl","enabled_languages":["fr","en","nl"],"languages":{"fr":{"title":true,"content":true,"excerpt":false},"en":{"title":false,"content":false,"excerpt":false},"nl":{"title":false,"content":false,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/job-listings\/1696","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/users\/3"}],"wp:attachment":[{"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/media?parent=1696"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/job-categories?post=1696"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/aeronautica.be\/nl\/wp-json\/wp\/v2\/job-types?post=1696"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}