{"id":2114,"date":"2023-07-18T13:17:36","date_gmt":"2023-07-18T11:17:36","guid":{"rendered":"https:\/\/aeronautica.be\/?post_type=job_listing&#038;p=2114"},"modified":"2023-07-18T13:17:36","modified_gmt":"2023-07-18T11:17:36","slug":"agente-support-informatique-secteur-energie","status":"publish","type":"job_listing","link":"https:\/\/aeronautica.be\/en\/job\/agente-support-informatique-secteur-energie\/","title":{"rendered":"Agent(e) Support Informatique &#8211; Secteur Energie"},"content":{"rendered":"<p><strong>DESCRIPTION DE LA MISSION<\/strong><\/p>\n<p>Notre client, localis\u00e9 pr\u00e8s de Li\u00e8ge, est une soci\u00e9t\u00e9 sp\u00e9cialis\u00e9e dans diff\u00e9rents secteur de l\u2019industrie et des \u00e9nergies.<\/p>\n<p>Il recherche un\/une<strong> Support informatique afin de renforcer l\u2019\u00e9quipe service d\u2019assistance informatique et soutenir les utilisateurs du groupe. <\/strong><\/p>\n<p>Vos missions seront de\u00a0:<\/p>\n<ul>\n<li>Fournir un support de niveau 1 et 2 en r\u00e9agissant aux probl\u00e8mes techniques, r\u00e9pondant aux incidents et aux demandes de service IT de l&#8217;entreprise<\/li>\n<li>Maximiser la r\u00e9solution des demandes d\u00e8s le premier appel en utilisant les outils disponibles ou en intervenant sur site<\/li>\n<li>Enregistrer, prendre en charge, suivre et finaliser les tickets<\/li>\n<li>Assurer le d\u00e9ploiement des PC, ainsi que l&#8217;installation de mat\u00e9riels et de logiciels<\/li>\n<li>Apporter une contribution active \u00e0 l&#8217;\u00e9laboration de solutions et de proc\u00e9dures, ainsi qu&#8217;\u00e0 la r\u00e9alisation de projets<\/li>\n<li>Suivre activement les \u00e9volutions technologiques du march\u00e9<\/li>\n<li>Assurer la gestion du cycle de vie des diff\u00e9rents composants technologiques<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>PROFIL RECHERCH\u00c9<\/strong><\/p>\n<ul>\n<li>Bachelier en Informatique ou \u00e9quivalent par exp\u00e9rience<\/li>\n<li>Minimum 5 ans d\u2019exp\u00e9riences dans un poste similaire<\/li>\n<li>Excellente ma\u00eetrise d&#8217;Office 2019, 2021, 365<\/li>\n<li>Solides comp\u00e9tences sur Windows 10, 11<\/li>\n<li>Bonne connaissance du mat\u00e9riel PC et de ses p\u00e9riph\u00e9riques<\/li>\n<li>Expertise dans la gestion des utilisateurs, des ordinateurs<\/li>\n<li>Capacit\u00e9 \u00e0 travailler de mani\u00e8re autonome et \u00e0 g\u00e9rer efficacement les priorit\u00e9s<\/li>\n<li>Forte motivation \u00e0 se tenir \u00e0 jour avec les derni\u00e8res avanc\u00e9es technologiques<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>INFORMATIONS PRATIQUES<\/strong><\/p>\n<ul>\n<li>Langues : fran\u00e7ais, anglais (minimum B1)<\/li>\n<li>Lieu : Li\u00e8ge, 10% de voyage<\/li>\n<li>Contrat propose\u0301 : CDI<\/li>\n<li>Avantages\u00a0: Package salariale comp\u00e9titif et jour de t\u00e9l\u00e9travail<\/li>\n<\/ul>\n","protected":false},"author":3,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"Li\u00e8ge","_application":"recrutement@aeronautica.be","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[13],"job-types":[],"class_list":["post-2114","job_listing","type-job_listing","status-publish","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"en","enabled_languages":["fr","en","nl"],"languages":{"fr":{"title":true,"content":true,"excerpt":false},"en":{"title":false,"content":false,"excerpt":false},"nl":{"title":false,"content":false,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/aeronautica.be\/en\/wp-json\/wp\/v2\/job-listings\/2114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aeronautica.be\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/aeronautica.be\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/aeronautica.be\/en\/wp-json\/wp\/v2\/users\/3"}],"wp:attachment":[{"href":"https:\/\/aeronautica.be\/en\/wp-json\/wp\/v2\/media?parent=2114"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/aeronautica.be\/en\/wp-json\/wp\/v2\/job-categories?post=2114"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/aeronautica.be\/en\/wp-json\/wp\/v2\/job-types?post=2114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}